We offer free UK* delivery on orders over £600 (excluding VAT + sugar tax). *Min. spend is £950 for select UK postcodes.

You are required to check your order thoroughly upon delivery. You must notify us of any damages or shortages within 48 hours of delivery and provide photographic evidence by email. We will not be able to process any loss or damage claims after this period has elapsed.

All orders for Mainland UK will be delivered by DPD, or sent via the Pallet network - normally the next working day, following time taken to process and dispatch (Excluding Weekends, Bank Holidays and Public Holidays).

If the order is over the free delivery minimum you will not be charged for delivery. The free delivery threshold excludes VAT and Sugar Tax. 

Orders that exceed 4 or 5 parcels may be sent by pallet at our discretion. Heavy orders will be sent via the Pallet Network.

A signature will be required on delivery of your goods. If an order is returned as a result of a customer not collecting it from their local sorting office or being available to receive the delivery, then that customer will be charged the normal shipping fee for us to re-dispatch the order, this is the charge applied by DPD and not us.